Refund policy

Can I return my order?

• Nope. Just kidding (kind of). We accept returns within 14 days if your item is:
  ✔️ Unused, unopened, and in perfect condition
  ✔️ Still as fun as when you first got it
  ✔️ Not a bulk candy item (sorry, we can’t take back candy—you wouldn’t want that anyway)

❌ What’s non-returnable?

• Bulk candy, because… ew.
• Gift-wrapped items (because once it’s wrapped, it’s your problem now)
• Final sale items (because you got a deal, no take-backsies)

💡 What if my order arrives damaged?
That’s on us! If your package looks like it got into a fight with a delivery truck, email us at help@ultragogo.shop with photos, and we’ll fix it ASAP.